If you want to become indispensable to a fast-growing, kick-ass, yet humble company, then Bulu might be your next home. Bulu Box is the first vitamin and supplement nutrition sample box – this short video sums up Bulu Box nicely. We also work with other companies to add a recurring revenue stream to their business by building Private Label Subscription Box Programs. We believe that health-minded individuals make enjoyable team members. We like to empower our employees because we trust you. And we believe that it’s ok to screw up as long as you fess up (and learn from it).
We'll pay you competitively, even when you're on vacation sometimes. We're known to take a mid-afternoon break for a quick spin class. And you can bring Fido to the office! Interested? Good. Check out our available positions below.
Customer Experience agent
We’re looking for a fearless individual with a passion for first class customer service, aptitude for problem-solving, top-notch communication skills, and positivity from here to Mars. If this describes you, you may be our next Customer Experience Agent!
At Bulu, we pride ourselves on building the best Private Label Subscription Box programs for world-renowned brands like Disney, BuzzFeed, and Crayola. As a Customer Experience Agent, you’ll interface directly with customers for these programs via phone, email and chat, providing support, troubleshooting and helpful information. Bulu perks? You’ll enjoy flexible vacation, no dress code, health benefits, helpful coworkers and a competitive salary!
You have at least 1 year of experience in customer service or retail.
You have a basic level of computer competency and the ability to learn new software quickly. Experience with CRM (Customer Relationship Management) systems is preferred.
You are a confident communicator with excellent written and verbal communication skills who excels at sharing solutions via phone and email.
You are a service-minded individual who is positive and empathetic in high-pressure situations.
You are a natural problem solver who will take ownership of finding a solution for the customer from beginning to end.
You are self-motivated and focused, yet have the ability to adapt to change quickly.
You are available from 8 am to 5 pm Monday through Friday, and have the flexibility to work part-time on select holidays if needed.
Go the extra mile: You’ll take any step necessary to provide First Class service in resolving customer questions and requests via email, phone and chat for Bulu Private Label Subscription Box programs like Lunarly, the Disney Princess Enchanted Collection, and Bulu Box.
Be the first line of defense: You’ll be the first to know when customers love something (or when they don’t.) Beyond providing positive solutions to customers, you will work with your Bulu Crew teammates to improve the customer experience via product suggestions and providing accurate reporting and process documentation.
Meet response times and resolution standards as outlined by service level agreements.
Exemplify Bulu core values in everything you do:
Fearless - We do what's right, not what's easy. We believe in our team. We believe in ourselves.
Foundership - We walk, think and treat Bulu like it's ours because it is.
First Class - We always go above and beyond. We respect our team. We respect ourselves.
Fire the Assholes - Being friendly or being an asshole is a choice. Life’s too short to work with assholes, so we don’t.
Bulu is looking for a Staff Accountant to join the Bulu Crew. If you love working with numbers and consider your to-do list your BFF, this is a position for you! The Staff Accountant will work directly with our Accounting/Finance team to process transactions; manage AP/AR, inventory and fixed assets; and assist with compliance as needed. Bulu perks? You’ll enjoy flexible work hours and vacation, no dress code, helpful coworkers and competitive hourly pay!
Process transactions related to AP, AR, Inventory & Fixed Assets
Generate invoices for Product Placement Team
Act as the primary contact between company vendors and brand partners
Assist with multi-state sales tax filing and compliance
Assist with month-end close duties and financial statement preparation, as needed
4-year degree in Accounting and/or Finance
Two + years of experience with AP, AR, inventory and fixed asset accounting is preferred
Working knowledge of Quickbooks or other accounting software
Detail-oriented individual with strong communication skills and ability to take on new tasks as needed
Please be aware that certain positions may require a criminal history background check. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
To apply for any open position, please email your resume to Mariah Nimmich at Mariah@BuluGroup.com.